call workers for instance as a group do not really have to go into work,
but how does your boss know what you are doing and when? well that is easy, get all
employees to sign a new contract that allows monitoring by AI-powered cameras
in workers’ homes as well as voice analytics and storage of data collected from
the worker’s family members, including minors, also the
contract asks workers to agree to having video cameras installed in their home
or on their computers, pointing at their workspace and recording everything in
real-time. They must also agree to the use of AI-powered video analysis tools
that can identify objects around the workspace, like mobile phones, or paper,
which are not allowed, other
controversial aspects of the contract asks workers to agree to sharing data and
images related to any children they have under the age of 18, sharing biometric
data including fingerprints and photos, and even taking polygraph tests if the
company requests it, talk about 1984 and Big Brother! if this all sounds a bit unreal it is actually happening to some employees of Teleperformance,
which employs over 380,000 people worldwide, and around 39,000 in Colombia who are being asked to sign the new contract, the company counts Apple, Amazon and Uber among its clients, and has claimed that some of
its clients have requested more drastic monitoring, to ensure that their data
is being handled according to the strictest standards, “The
contract allows constant monitoring of what we are doing, but also our family,”
one worker told NBC News. “I think it’s really bad. We don’t work in an
office. I work in my bedroom. I don’t want to have a camera in my bedroom.” Teleperformance
spokesman Mark Pfeiffer told NBC News that “cameras were used for spot checks
of the company’s clean desk policy and occasionally to ensure compliance with
data security processes and that no data is recorded from employees,” adding
that employees consented to sharing biometric data and taking polygraphs, given a choice of a camera and those conditions at home, I would rather go to work in the office!
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