even though it was way out of guarantee, well imagine my surprise when I open my e-mails to find that Greg of Gauagemaster had very kindly not only replaced all of the units, free of charge, but also had sent them by DHL to Phillip for him to bring over also free of charge! if any railway buffs, modellers or anyone else in the retail business for that matter are reading this, I have to say I am 100% over the moon with this service, so now it is full steam ahead! once again if you are reading this Greg, many thanks!
Saturday, 20 February 2010
Now This Is The Way To Start Your Day,
you may remember I mention that Gaugemaster had replaced and sent my train controller to Phil on trust,
even though it was way out of guarantee, well imagine my surprise when I open my e-mails to find that Greg of Gauagemaster had very kindly not only replaced all of the units, free of charge, but also had sent them by DHL to Phillip for him to bring over also free of charge! if any railway buffs, modellers or anyone else in the retail business for that matter are reading this, I have to say I am 100% over the moon with this service, so now it is full steam ahead! once again if you are reading this Greg, many thanks!
even though it was way out of guarantee, well imagine my surprise when I open my e-mails to find that Greg of Gauagemaster had very kindly not only replaced all of the units, free of charge, but also had sent them by DHL to Phillip for him to bring over also free of charge! if any railway buffs, modellers or anyone else in the retail business for that matter are reading this, I have to say I am 100% over the moon with this service, so now it is full steam ahead! once again if you are reading this Greg, many thanks!
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